AI Development Services

Custom AI Agents & Business Apps, Built by the Team That Already Knows Your IT

Most Tampa Bay businesses run on software that almost fits. Our AI development services close that gap, so the spreadsheet only one person understands stops running your day.

ShowTech Solutions has provided managed IT services to Tampa Bay businesses for more than 15 years. Today we also offer AI development services: custom AI agents, business apps, and integrations that connect the tools you already use. And because we already know your systems, your security, and your people, you skip months of discovery and get an app that fits the way you actually work.

  • Built secure from day one
  • Connects to the tools you already use
  • Supported by the team you already call

Is a Custom App Right for Your Business?

A custom app is probably worth a conversation if any of these sound familiar:

  • Your team re-enters the same data into two or more systems.
  • A critical process depends on one spreadsheet or one person.
  • You pay for a large software package but use a small slice of it.
  • Approvals stall because they live in someone’s inbox.
  • Leadership waits until month end to see numbers that should be visible today.

If an off-the-shelf product already does the job well, we’ll tell you. However, custom software only makes sense when it pays for itself in hours saved, errors avoided, or decisions made faster.

What Is Custom AI Development?

Custom AI development means building software around one painful, repeated problem in your business and solving it very well. Instead of asking a chatbot for help, an AI agent or purpose-built app does a specific job inside your workflow: reading, sorting, drafting, routing, or reporting, with a person approving anything that matters. AI-assisted development also lets a small, experienced team build these tools in weeks instead of quarters, at a price that makes sense for small and mid-sized businesses.

What Our AI Development Services Include

The best custom apps aren’t giant platforms. Instead, they solve one problem very well. For example, here are the categories we see most often.

Accounts Payable & Approvals

Stop keying invoices in twice.

  • Reads incoming invoices
  • Codes them to the right GL account
  • Routes them to the right approver
  • Syncs to your accounting system

AI Email Triage & Drafting

Give partners and executives an hour back.

  • Sorts incoming mail by urgency
  • Flags what needs a personal reply
  • Drafts routine responses for review
  • Nothing goes out without human approval

Dashboards & Scorecards

One view instead of five systems.

  • Pulls numbers into a single dashboard
  • Scores performance against your goals
  • Turns results into a short list of action items

Budgeting & Financial Planning

Budgets that don’t drift out of date.

  • Ties budgets to actual spending in near real time
  • Spots vendor overruns when they happen, not at quarter end

Internal Tools for Your Team

Replace the fragile spreadsheet.

  • Intake forms and approval workflows
  • Client onboarding checklists
  • Reporting layers over your practice or property management system

Custom Integrations

Information stops living in five places.

  • Connects Microsoft 365, Outlook, and the business tools you already use
  • Cuts copy-and-paste work between systems

Software Agency vs. Your IT Partner

The context about your systems, security, and people is the expensive part of any software project. Your managed IT provider already has it.

Traditional development shop

  • Learns your business from a requirements document
  • Delivers the app and moves on
  • Your IT team inherits something it didn’t design
  • Security has to be bolted on around your environment

AI development with ShowTech

  • Already knows your Microsoft 365 tenant, data, and daily apps
  • Builds inside your existing security and compliance requirements
  • Hears help desk friction firsthand, so we know where time is lost
  • The team that built it is the team you already call

Security Comes First, Not Last

AI tools make it easy for anyone to spin up an app over a weekend. That’s exactly the problem. An app built without security in mind can expose client files, financial records, or privileged communications in ways no one notices until it’s too late.

That’s why our AI development services start with security. ShowTech holds the GTIA Cybersecurity Trustmark Assurance credential, and we build every app to the same standard we use to protect our clients’ networks.

  • Multi-factor authentication. On every login, with single sign-on through Microsoft 365 where it fits.
  • No public exposure by default. Internal tools stay internal until they’ve passed review.
  • Human approval gates. AI drafts, sorts, and suggests. People approve anything that leaves the building or moves money.
  • Testing and audit trails. Every change is checked and every action can be traced.

How Our AI Development Services Work

1. Find the friction

We sit with the people doing the work and map where time and accuracy are lost. Often the answer is a smaller app than you expected.

2. Scope one problem

We define what the first version does, what it connects to, and how you’ll measure success.

3. Build in short sprints

You see working software every week or two, not a big reveal at the end.

4. Test with real users

Your team uses it on real work before it’s rolled out more widely.

5. Support it like the rest of your IT

Updates, monitoring, and help desk support fold into the service you already have with us.

The ShowTech Solutions team behind our AI development services in Tampa

Built by ShowTech. Used by ShowTech.

We don’t just talk about AI. Over the past year, ShowTech has been designing and building our own AI agents, apps, and custom integrations, and running our business on them every day.

As a result, we only recommend what we’ve seen work. Want to see it in action? In our ShowTech Sync webinar, CEO Cary Showalter and COO Charles J. Love walk through the real tools we built, what they do for our team, and how the same approach can be tailored to your business. No hype, no jargon. Register or watch on demand.

Related services: Managed IT · Cybersecurity · Microsoft Copilot · vCIO & consulting

AI Development Services FAQs

What is an AI agent?

An AI agent is software that does a specific job inside your workflow, like sorting email, reading invoices, or pulling a report together, rather than just answering questions in a chat window. At ShowTech, every agent we build keeps a person in the loop to approve anything sensitive.

How long does it take to build a custom business app?

A focused first version usually takes a few weeks to a couple of months, depending on how many systems it connects to.

Do custom apps work with Microsoft 365 and our accounting software?

Yes. Most of the apps we build connect to tools you already use, including Microsoft 365, Outlook, and common accounting platforms.

Is AI safe to use with confidential client data?

It can be, with the right controls. We keep data inside your environment where possible, require multi-factor authentication, and put a human approval step on anything sensitive.

Do I need to be a ShowTech managed IT client?

No, but existing clients get the fastest start because we already know their systems.

When is a custom app not the right answer?

If an off-the-shelf product already does the job well, we’ll tell you. Custom software only makes sense when it pays for itself in hours saved, errors avoided, or decisions made faster.

Who supports the app after launch?

We do. Updates, monitoring, and help desk support fold into the IT service you already have with ShowTech, so the team that built it is the same team you already call.

Ready to see what AI can do for you?

Tell us about the task your team repeats every day. We’ll help you figure out whether a custom app or AI agent makes sense, and what the first version could look like. Prefer to talk? Call or text (813) 793-4700.

ShowTech Solutions: When IT Problems Disappear, Productivity Thrives

Strategic alliances

We partner with the best in the business.

Dax Lassiter
Service Manager

Dax focuses on ensuring every client feels valued and supported. With a background in client relations, leadership, and communications, he oversees onboarding, relationship management, and customer satisfaction. His mission is simple: to make sure clients never feel like just a number.

Cary Showalter
Founder & CEO

With more than 20 years of IT experience, Cary founded Show Tech Solutions to bring a more personal and responsive approach to managed services. He’s passionate about helping local businesses run securely and efficiently through technology that works, without all the jargon. Cary’s commitment to excellence and community is at the heart of everything Show Tech does.

Headshot of Charles J Love
Charles J. Love
Director of Operations

Experienced technology executive with 27+ years leading and scaling managed service providers across diverse industries. Charles is widely respected for his strategic consultancy expertise and a consistent record of delivering impactful results for technology companies.

He has earned multiple industry accolades for leadership, team development, and customer excellence—underscoring his commitment to building collaborative, high-performing environments. Charles approaches every engagement with integrity, cultivating strong partnerships with both clients and internal teams.

In addition to his leadership roles, Charles serves as a trusted virtual CIO to clients, aligning technology strategy with long-term business objectives. He provides executive-level guidance across IT budgeting, risk management, digital transformation, and vendor optimization—ensuring that every decision delivers measurable business value.