Get Support

Need Support? We’re Here to Help – 24/7

If you’re an existing customer and need assistance, please call our Support Team at (813) 803-8124. Our Helpdesk offers Direct-to-Tech Routing, so you’ll be connected directly with a technician who can assist you right away. To ensure the fastest resolution, we recommend that the person experiencing the issue be the one to call. You can also email us at support@showtechsolutions.com. Please include a detailed description of the issue and your preferred callback number. Email and Portal Tickets are only monitored M-F during business hours. The support phone line is answered by humans 24×7 (Yes Really!) and can handle most of your needs. 

Fast Support By Phone

Need help urgently? If so speak directly with a technician to resolve your issue by calling our support team. 

Call (813) 803-8124
Support Portal

Want to check the status of your ticket or open a new one? If so, please login to our new Help Desk Support Portal.

Login to Ticket Portal
ShowTech Teams App

Got Teams? If so you can check your tickets in our ShowTech Support App on the left side of your Microsoft Teams. 

Microsoft Teams
ShowTech Support App

You can also use our Mobile App to review and manage. your tickets. Get the app in the Apple Store or Google Store.

MSP Client Portal App

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Whether it’s constant downtime, cybersecurity worries, or an IT team that’s too slow to respond, we’ve heard it all and we’ve solved it all. At ShowTech, we turn everyday IT challenges into opportunities for growth, security, and stability.

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ShowTech Is Proud To Be Recognized By

Investing In Industry Leadership

ShowTech Solutions is proud to be actively involved in shaping the future of IT. Our Director of Operations, Charles J. Love, serves as a Member Champion with the Global Technology Information Association (GTIA) and contributes his expertise on multiple advisory boards, including Cork, CyberFOX, Senteon, Timus, and others supporting innovation, collaboration, and cybersecurity excellence across the industry.

Talk To An Expert

How Can We Help You?

Please let us know what we can do to take the headache out of your tech issues.  If you need immediate assistance please give us a call at (813) 793-4700.

Strategic Alliances

Dax Lassiter
Service Manager

Dax focuses on ensuring every client feels valued and supported. With a background in client relations, leadership, and communications, he oversees onboarding, relationship management, and customer satisfaction. His mission is simple: to make sure clients never feel like just a number.

Cary Showalter
Founder & CEO

With more than 20 years of IT experience, Cary founded Show Tech Solutions to bring a more personal and responsive approach to managed services. He’s passionate about helping local businesses run securely and efficiently through technology that works, without all the jargon. Cary’s commitment to excellence and community is at the heart of everything Show Tech does.

Charles J. Love
Director of Operations

Experienced technology executive with 27+ years leading and scaling managed service providers across diverse industries. Charles is widely respected for his strategic consultancy expertise and a consistent record of delivering impactful results for technology companies.

He has earned multiple industry accolades for leadership, team development, and customer excellence—underscoring his commitment to building collaborative, high-performing environments. Charles approaches every engagement with integrity, cultivating strong partnerships with both clients and internal teams.

In addition to his leadership roles, Charles serves as a trusted virtual CIO to clients, aligning technology strategy with long-term business objectives. He provides executive-level guidance across IT budgeting, risk management, digital transformation, and vendor optimization—ensuring that every decision delivers measurable business value.